Privacy policy

1. Introduction

BrandBeacon.AI ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.

2. Information We Collect

2.1 Personal Information

We collect the following types of information:

• Name
• Email address
• Company information
• Payment information (for premium users, processed through Stripe)
• Usage data and analytics

2.2 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our Service and maintain certain information. We use:

• Google Analytics
• Microsoft Clarity
• HubSpot
• Essential cookies for website functionality

You can control cookies through your browser settings, although disabling certain cookies may limit your ability to use some features of our Service.

3. How We Use Your Information

We use your information for:

• Providing and maintaining our Service
• Improving our Service and user experience
• Processing your transactions
• Sending you administrative information
• Analyzing usage patterns and trends
• Responding to your requests and inquiries
• Marketing and promotional purposes (with your consent)

4. Data Storage and Security

4.1 Data Storage

Your information is stored on secure servers located in the United States. We use industry-standard service providers including:

• Google Cloud
• MongoDB
• Firebase

4.2 Security Measures

We implement appropriate technical and organizational security measures through our service providers to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure.

5. Data Retention

We retain your personal information for:

• The duration of your active account
• 12 months after account deletion
• Until you request earlier deletion of your data
• As required by law

6. Third-Party Service Providers

We may share your information with third-party service providers to:

• Facilitate our Service
• Provide the Service on our behalf
• Perform Service-related services
• Assist us in analyzing how our Service is used

These third parties have access to your Personal Information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

7. Your Rights Under GDPR and CCPA

You have the right to:

• Access your personal data
• Correct inaccurate personal data
• Request deletion of your personal data
• Object to our processing of your personal data
• Request transfer of your personal data
• Withdraw consent where processing is based on consent

7.1 Accessing Your Data

You can access most of your personal data directly through your dashboard. For additional information or requests, please contact us at support@brandbeacon.ai.

8. Children's Privacy

Our Service does not address anyone under the age of 13. We do not knowingly collect personal information from children under 13.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

• Email: support@brandbeacon.ai
• Address: ReDigital LTD, Henleaze House Business Centre 13 Harbury Road, Henleaze, Bristol, England, BS9 4PN.

11. Additional Information for California Residents

Under the California Consumer Privacy Act (CCPA), California residents have specific rights regarding their personal information:

• Right to know what personal information is collected
• Right to know whether personal information is sold or disclosed
• Right to say no to the sale of personal information
• Right to access personal information
• Right to equal service and price

12. International Data Transfers

If you are accessing our Service from outside the United States, please be aware that your information may be transferred to, stored, and processed by us and our service providers in the United States and other countries.